Here at XP Plumbing and Heating, there’s nothing we like more than making our customers happy, and we always love to hear from a satisfied client about a job well done.
This week we thought we’d share a recent example - a full bathroom renovation and boiler replacement for Sophie in Surrey Quays.
Sophie wrote to say:
‘XP replaced an old back boiler in my living room with a combi boiler in my kitchen, and a complete renovation of my bathroom.
‘While the works were being carried out, the team ensured my flat was kept clean and tidy, as well as protecting against any dust/damage to carpets.
‘Throughout the project I was kept up to date with progress each day, and any issues or queries were easily resolved with a phone call, which gave me confidence that the works were being done to high standard.
‘Not only was the workmanship second-to-none, it was delivered a day and a half ahead of schedule.
‘I was really pleased with how the team had managed to interface all the aspects of the work that was carried out, from the boiler to the render and the tiles. It was all executed very well.
‘Have recommended and would definitely use again.’
We understand that when you’re paying hard-earned money for a service - particularly something as important as a new bathroom, kitchen, or a major repair or renovation to your plumbing or heating - you want to know you’re in the hands of professionals who care as much about the job as you do.
That’s why we put customer care at the heart of what we do.
To find out more about what sets us apart, read about our customer care philosophy.
Or for anything else, use our contact form to get in touch.